Food & Beverage Manager
Company: Great Wolf Lodge
Location: Kansas City
Posted on: October 19, 2024
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Job Description:
At Great Wolf, the Restaurant Manager inspires and motivates
staff to deliver exceptional service for all guests while managing
the daily activity of a restaurant. This includes overseeing the
staff, ensuring inventory control, providing quality customer
service, and complying with all food and beverage regulations.Join
our Pack: ---Grow your career: A great place to start or advance
your career with cross-training, scholarship fund, and talent
development programs at all levels ---Great Perks: Take advantage
of exclusive perks for you, your family, and friends - including
discounted vacations and employee referral incentives ---Learn
While You Earn: Gain access to Great Wolf University for on-the-job
training, functional, and leadership training ---Prioritize Your
Well-Being: We offer flexible scheduling, access to a holistic
wellness program and technology, and support through our Employee
Assistance Program and Employee Relief Fund ---Celebrate Your
Uniqueness: Join a team that cheers for diversity and inclusion
through programs that make everyone feel welcome and recognized.
Benefits: ---Medical, Dental, and Vision insurance ---Health
savings account ---Telehealth resources ---Life insurance ---401K
with employer match ---Paid vacation time off ---Paid parental
leave Essential Duties & Responsibilities---Develops operational
guidelines by initiating, coordinating, and enforcing program,
operational, and personnel policies and procedures---Maintains
dining room staff by recruiting, selecting, orientating, and
training employees---Prepares dining room staff by introducing
menus and teaching food presentation techniques; conducting food
and wine tastings; giving instruction in etiquette and serving
techniques---Maintains dining room staff job results by coaching,
counseling, and disciplining employees; planning, monitoring, and
appraising job results---Assists in welcoming patrons by exchanging
pleasantries, escorting them to dining area; seating them;
presenting and introducing menus; announcing waitperson's
name---Maintains dining room ambiance by inspecting and monitoring
serving stations, table linens, floors, seating, lighting, and
music---Protects dining room assets by adhering to security
policies and procedures.---Prepares reports for facility management
by identifying patron service requirements; observing and recording
patron reactions to meals; beverages, and restaurant
environment---Maintains professional and technical knowledge by
attending educational workshops; reviewing professional
publications; establishing personal networks; participating in
professional societies---Contributes to team effort by
accomplishing related results as neededBasic Qualifications &
Skills---High School diploma or equivalent---1+ year previous
experience in a food service supervisor role; demonstrated people
management, leadership, and team goal achievement---1+ year
utilizing Point-of-Sale (POS) technology---Must be flexible
regarding scheduling based on business demands, including nights,
weekends, and Holidays as needed---Successful completion of
criminal background check and drug screenDesired Qualifications &
Traits---Prior experience with Micros POS---Serve-Safe and/or TIPS
certification---Proven teamwork---Projects professional image that
inspires trust and confidence---Enthusiastic and positive
energyPhysical Requirements---Able to lift up to 30 lbs.---Able to
bend, stretch, and twist---Able to stand for long periods of
timeApplication Instructions We are hiring immediately, with
relocation packages available. Click on "Apply Now" or chat with a
recruiter (bottom of your screen on Great Wolf's website). Complete
an application and a recruiter will reach out on next step. -
Keywords: Great Wolf Lodge, Olathe , Food & Beverage Manager, Executive , Kansas City, Kansas
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here to apply!
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